MALISSA PASON
People Ops Manager
Malissa brings nearly eight years of experience in people operations, partnering closely with executive teams to build scalable, compliant, and people-centered organizations across technology, manufacturing, beauty, eCommerce, and professional services.
She specializes in translating business strategy into practical HR infrastructure, with expertise in multi-state compliance, policy design, performance management, and employee relations. Malissa is known for her thoughtful, risk-aware approach, partnering with leaders to navigate complex situations, including leave management, workplace investigations, and organizational change, with a focus on consistency, clear documentation, and sound decision-making.
Her work is rooted in building strong operational foundations. She has led the development of employee handbooks and state addenda, designed performance and calibration frameworks, supported compensation planning, and implemented HRIS systems that streamline workflows and improve visibility for leadership. Malissa also partners with organizations to establish clear career pathing frameworks, role clarity, and internal structures that support growth and accountability.
Based in Austin, Texas, Malissa enjoys hiking, exploring new restaurants and cuisines, cooking, practicing pilates, and spending time with her husband and their pup, Millie.
